FiberX FTTH Privacy Policy

Last updated: January 30, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

As part of our service, we may ask for permission to access your current location. This will allow us to show you the nearest agents available to assist you. We value your privacy and will use this information solely for improving your experience with our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account: means a unique account created for You to access our Service or parts of our Service.
Affiliate: means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application: refers to Fiberx FTTH, the software program provided by the Company.
Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fiberx, Al - Kindi Street.
Country: refers to: Iraq
Device: means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data: is any information that relates to an identified or identifiable individual.
Service: refers to the Application.
Service Provider: means any natural or legal person who processes the data on behalf of the Company.
Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
You: means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address, browser type, pages of our Service that You visit, etc.

Information Collected while Using the Application

While using Our Application, We may collect, with Your prior permission, information regarding your location to identify the nearest agents to you.

We use this information to provide features of Our Service, such as helping you find the closest agents. The information may be uploaded to the Company's servers and/or a Service Provider's server, or it may be stored locally on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
For the performance of a contract: compliance and undertaking of the purchase contract.
To contact You: to contact You by email, phone, or push notifications.
For business transfers: for mergers, divestitures, etc.
To help you find nearby agents: We may use your location information to determine the nearest agents to your location, enhancing your experience with our Service.

We may share Your personal information in the following situations:

With Service Providers: to monitor and analyze usage.
With Affiliates: sharing with entities under common control.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission or storage is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We strongly advise You to review the Privacy Policy of each site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy. We will notify You of any changes by posting the new Privacy Policy on this page.

Payment Policy

Please note that once payment is made, the amount paid is non-refundable.

Contact Us

By email: info@fiberx.iq
By phone: 6096 - 6095